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Data Analytics Services

Accelerate speed to insights to drive sales, enhance customer experience, and support AI solutions.
OVERVIEW

Turning Data into Decisions: The New Competitive Edge

Over 2.5 quintillion bytes of data are generated daily, but up to 73% remains unused for analytics and insights.
 
Data is flooding enterprises from more sources than ever: IoT devices, customer interactions, social media, and countless more. Yet only a fraction of that data is actually driving decisions — and the gap between data you have and data you can act on is where competitive advantage is won or lost.
 
Data silos, compliance rules, and security — many organizations are a long way from the goal of unified data. And yet, uniting data into something usable — for everyone, not just data scientists — is only the first step. Whether you’re pursuing AI, modernizing operations, or simply trying to move faster as a business, a governed and accessible data foundation is what makes the next step possible.
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BUSINESS OUTCOMES

Faster decisions, grounded in data insights

57% of companies reported revenue uplift due to real-time data analysis.
Forbes
68% of leaders agree that unifying their data platform for analytics and AI is crucial for their enterprise data strategy.
Databricks
93% of technology leaders agree that data strategy is critical to harnessing value from generative AI.
MITSloan

A unified data analytics strategy treats data as a trusted asset, empowering every business level to make faster, smarter decisions. Our services take a cohesive approach to unlock the full value of data, driving efficiency, reducing costs, enhancing customer satisfaction, and providing a competitive advantage. In an era where data-driven decisions are crucial, the profound benefits include stronger financial performance, improved agility, and increased innovation.

SOLUTIONS SUITE

Our Data Analytics solutions

WHERE TO START

Connect the data tools you need to achieve your key business objectives

Not sure where to start?

Select the option that matches your business priorities.

METHODOLOGY

Why CBTS?

We help you navigate from initial strategy and architecture design through implementation and ongoing operations.

Assess
Document existing data assets, systems, and pain points to formulate a clear roadmap.
Design
Align data strategy with client goals (e.g., improving customer retention or optimizing operations).
Deploy
Implement a modern data architecture that fits the organization’s needs.
Operate
Extensive support ensures clients sustain and optimize their analytics program.
"When it comes to Data Analytics Services, at CBTS, we drink our own champagne. We are customer zero for every single data offering we have. We first test and implement every data tool on ourselves and refine the process over hundreds of iterations (internally and with our clients). We can optimize your path to a unified data strategy at all points along the journey, from planning to governance. Not many organizations can offer full-spectrum support like that."
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Justin GrieshopSr. Director of AI & Analytics, CBTS
Digital_Workplace_Solutions
FAQs

Top 5 questions

How can I ensure data is used effectively for business decisions? Establish a clear data strategy that aligns with business goals. This process involves collecting relevant and high-quality data, analyzing it to extract actionable insights, and fostering a data-driven culture within the organization. Additionally, utilizing appropriate tools and technologies for data visualization and interpretation can enhance decision-making processes. Regularly reviewing and updating data practices will also help maintain effectiveness over time.
How do I make data accessible and understandable to all users, including those without technical expertise? Straightforward business intelligence tools can create easy-to-understand visuals in a low-code/no-code environment.
How do I enable self-service analytics while maintaining data governance? Data management solutions, such as Microsoft Fabric, are enabled with a streamlined dashboard that keeps your KPIs and governance metrics in one place. Additionally, you can securely deploy an LLM to unlock enterprise search and analysis of all your data.
How do I track the impact of data on business outcomes? By focusing on outcomes, CBTS helps build the business case for analytics initiatives within a company—demonstrating early wins that justify further investment. This outcome-driven approach ensures that the data analytics program is not just a tech upgrade, but a strategic initiative yielding tangible ROI. With data visualization tools, you can gather tangible insights about business operations and communicate them in a compelling way. Perhaps the best measure of data analytics ROI is sales, as nearly 60% of businesses see increased income from real-time insights.
How do I build a data-driven culture within my organization? A Forbes survey found the main challenge to becoming data-driven was not technology (~8%) but people, process, and culture (>92%). We offer extensive support—including user training, documentation, and ongoing coaching—to ensure clients can use and sustain analytics programs. We also provide 24×7 monitoring and management—crucial for companies with small IT departments—handling maintenance, performance tuning, and analytics operations as a service. This frees up client personnel to focus on insights rather than system management.

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Schedule a complimentary 30-minute discussion with a CBTS solution consultant

Talk to one of our experts today to see how we can help your organization supercharge your company’s network, communications, and overall efficiency.