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Relationships that last. Results that endure.

CBTS helps organizations build technology foundations they can depend on — not just for today’s demands, but for whatever comes next.
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 “We deliver at Fortune 100 scale — with the local presence and client

relationships to make every engagement feel like your team, not a vendor's.” 

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Kristin Russell

 Chief Executive Officer 

About Us -AI-ready technology foundations (1) (1)

We partner to build stronger, AI-ready technology foundations

National scale. Local expertise.
Top technical talent that delivers.

For more than 30 years, CBTS has been designing, building, and operating resilient technology foundations for mid-market and enterprise organizations across North America. Today, CBTS and our OnX Canada division serve more than 3,000 clients, with expertise spanning AI, data, applications, cloud, networking, digital workplace, and cybersecurity.

See how we turn pressure into progress

Our Core Purpose

We make our clients heroes by designing, building, and operating technology foundations that power growth and innovation.

What we bring to the table

Deep regional roots and full-stack capabilities to handle complexity at enterprise scale.

Enterprise scale with real flexibility.

CBTS is built to scale with you — with the breadth of capability and depth of resources to handle complexity at any size, without the rigidity that usually comes with it. is simply dummy text of the printing and typesetting industry. Lorem Ipsum printer

Deep expertise, reliably delivered.

We combine technical depth across every major solution area with the processes, people, and accountability to deliver on what we promise — consistently. is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard

Partnership that goes the distance.

CBTS is built for the long term. We are invested in your outcomes, not just your contracts.is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer
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Stronger foundations for an AI-first world

CBTS Forge AI is our end-to-end framework for helping organizations cut through the noise and build the strategy, data foundation, and infrastructure they need to make AI work. 

Core values

Our core values are not just guiding principles but the driving force behind our vision to help clients achieve successful and measurable outcomes. These values shape our actions and decisions each day, ensuring that we consistently deliver high-quality solutions and exceptional service to our clients. 

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Industry-leading

technical

certifications.

CBTS holds more than 2,500 technical certifications — including a growing portfolio of AI-specific credentials and partnerships with the world's leading AI innovators.

Get the highest tier of vendor support, early access to emerging platforms, and engineering teams with hands-on expertise across the world's most advanced AI solutions.

Strong relationships with industry-leading partners

Don’t take our word for it

"CBTS helped us modernise our infrastructure without disrupting day-to-day operations. Their team took the time to understand our business goals and delivered a cloud and security strategy that actually supports how we work. The result has been improved performance, stronger security, and a far more resilient IT environment."
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Michael Turner

Chief Information Officer

CBTS by the numbers

82 NPS score, consistently 20+ points above industry benchmarks
3,000+ Clients across North America
800,000+ Managed endpoints
300+ Technology partnerships — vendor-agnostic by design

We meet you where you are

 Whether you need a full lifecycle partner — from strategy and design through deployment and ongoing operations — or targeted expertise to fill a specific gap, CBTS flexes to fit your situation. We ask questions before we propose solutions. We tell you when something isn’t the right fit. And we stay accountable long after the engagement ends. 

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Our History

Creating strong foundations for 30+ years

CBTS was founded in 1994 as a technology arm of Cincinnati Bell. Our early focus on communications infrastructure gave us more than a decade’s head start in managing complex, enterprise-scale networks. Over the years, we expanded our capabilities, deepened our technical bench, and grew our reach. The acquisition of OnX extended our footprint into Canada. Investments in software-defined wide area networking (SD-WAN) and network as a service (NaaS) put us at the front edge of infrastructure modernization.

Today, a growing practice in AI, cloud, and application development reflects where we’ve been headed all along — helping organizations build technology foundations that are ready for whatever comes next.

Read more on our history

Let’s build something that lasts.

If you’re looking for a technology partner that will stay invested in your success, we’d like to talk.