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Relationships that last. Results that endure. 

CBTS helps organizations build technology foundations they can depend on — not just for today’s demands, but for whatever comes next.

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We partner to build stronger, AI-ready technology foundations

National scale. Local expertise.
Top technical talent that delivers.

For more than 30 years, CBTS has been designing, building, and operating resilient technology foundations for mid-market and enterprise organizations across North America. Today, CBTS and our OnX Canada division serve more than 3,000 clients, with expertise spanning AI, data, applications, cloud, networking, digital workplace, and cybersecurity.

See how we turn pressure into progress

 “We deliver at Fortune 100 scale — with the local presence and client

relationships to make every engagement feel like your team, not a vendor's.” 

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Kristin Russell

CEO, CBTS

Our Core Purpose

We make our clients heroes by designing, building, and operating technology foundations that power growth and innovation. 

What we bring to the table

Enterprise scale. Real Flexibility

Most organizations outgrow their technology partners before they outgrow their technology. CBTS is built to scale with you—with the breadth of capability and depth of resources to handle complexity at any size, without the rigidity that usually comes with it.

Deep expertise, reliably delivered.

Most AI programs don’t fail because of the technology. They fail because the foundation wasn’t ready. CBTS Forge AI is our end-to-end approach to finding your breakpoints—and building through them.

Partnership that goes the distance.

Technology needs change. Business priorities shift. The partners who serve you best are the ones still at the table when they do. CBTS is built for the long term—invested in your outcomes, not just your contracts.
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Stronger foundations for an AI-first world

CBTS Forge AI is our end-to-end framework for helping organizations cut through the noise and build the strategy, data foundation, and infrastructure they need to make AI work. 

Industry-leading

technical

certifications.

CBTS holds more than 2,500 technical certifications — including a growing portfolio of AI-specific credentials and partnerships with the world's leading AI innovators.

Get the highest tier of vendor support, early access to emerging platforms, and engineering teams with hands-on expertise across the world's most advanced AI solutions.

Learn more about CBTS partnerships

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Don’t take our word for it

"CBTS helped us modernise our infrastructure without disrupting day-to-day operations. Their team took the time to understand our business goals and delivered a cloud and security strategy that actually supports how we work. The result has been improved performance, stronger security, and a far more resilient IT environment."
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Michael Turner

Chief Information Officer

CBTS by the numbers

82 NPS score, consistently 20+ points above industry benchmarks
3,000+ Clients across North America
800,000+ Managed endpoints
300+ Technology partnerships — vendor-agnostic by design

We meet you where you are

 Whether you need a full lifecycle partner — from strategy and design through deployment and ongoing operations — or targeted expertise to fill a specific gap, CBTS flexes to fit your situation. We ask questions before we propose solutions. We tell you when something isn’t the right fit. And we stay accountable long after the engagement ends. 

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Our History

Creating strong foundations for 30+ years

CBTS was founded in 1994 as a technology arm of Cincinnati Bell. Our early focus on communications infrastructure gave us more than a decade’s head start in managing complex, enterprise-scale networks. Over the years, we expanded our capabilities, deepened our technical bench, and grew our reach. The acquisition of OnX extended our footprint into Canada. Investments in software-defined wide area networking (SD-WAN) and network as a service (NaaS) put us at the front edge of infrastructure modernization.

Today, a growing practice in AI, cloud, and application development reflects where we’ve been headed all along — helping organizations build technology foundations that are ready for whatever comes next.

Read more on our history

Let’s build something that lasts.

If you’re looking for a technology partner that will stay invested in your success, we’d like to talk.


Get in Touch
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Frequently asked questions

What is network infrastructure? The hardware, software, security, and network services that enable connectivity, communication, and task completion through devices, applications, the Internet, and other services.
What is Hybrid IT? Hybrid IT is an approach to managing some IT resources in-house and with cloud-based services for others. This virtualized hardware and storage can be rented from an infrastructure provider.
What is IaaS? Infrastructure as a Service (IaaS) is a cloud computing service allowing companies to outsource computing, storage, and networking resources on demand.
What is PaaS? Platform as a Service (PaaS) is a cloud computing model using a third-party provider’s hardware and software tools.
Why should I consider IT infrastructure services? Even the most capable in-house IT teams face challenges continuously maintaining their data centers, hardware, and networking.

Let’s build together

Every strong foundation starts with a conversation. Tell us where you are, and we’ll help you figure out what to build next.