Skip to content
Close
SEARCH
Careers
Contact
Careers
Contact
MS-Template_cover01-1-3.png

 

Careers Contact

Cloud-native application development

Empower your team with modern development tools and technologies
Gemini_Generated_Image_xnckhtxnckhtxnck

Elevate your customer experience by choosing Contact Center as a Service.

Contact center deployments are complex to configure and challenging to manage. As organizations try to stay ahead of the technology curve, having a trusted and reliable IT partner is critical to success.

Cloud-based Contact-Center-as-a-Service (CCaaS) platforms, enhanced with AI, help companies keep pace with technological advancements. These solutions equip agents with state-of-the-art tools, including AI-driven features like automated customer routing, predictive analytics, and virtual assistants. CCaaS platforms empower agents to deliver exceptional service across multiple channels, streamline workflows with unlimited integration capabilities, and harness AI to improve efficiency and enhance the overall customer experience.

Building application development teams around our clients

Embedded application security

 
Outdated apps are a risk to security and a struggle to keep up-to-date with compliance requirements. Cloud-native application development offers flexibility and prevents malicious activity in an ever-changing environment. Cloud-native apps are made to be highly available, easily scalable, and able to run on any cloud or on-premises servers.

CBTS can empower your developers with modern tools and technologies, allowing your company to stay ahead of the competition.

Speak to an Expert
CLOUD-NATIVE APPLICATION DEVELOPMENT

What is cloud-native application development?

Cloud-native application development is the process of customizing apps  so that they are specifically designed to leverage the automation and microservices embedded in converged cloud platforms. Unlike previous generations, cloud-native development aims to create apps that function seamlessly across any cloud, providing maximum availability for customers.

Applications that are built specifically for the Cloud leverage agile processes and frameworks such as DevOps, containerization, microservices and serverless computing, and the Cloud or multi-clouds.
BENEFITS

Benefits of cloud-native app development

Succeed in a digital-first world.

There’s never been a better time to realize the full potential of the Cloud.

app-migration-checkmark.png Faster release pace

Modern DevOps involves automation across the software delivery process.

  
app-migration-checkmark.png Superior customer experiences

Improve your customer experience by delivering rich functionality and quickly releasing new iterations.

  
app-migration-checkmark.png Ease of management

Fully managed serverless container environments with automation and function code.

  
app-migration-checkmark.png Reduced cost

Run dynamic workloads with precise pay-per-use compute time.

  
app-migration-checkmark.png Improve reliability and performance

Cloud-native microservices help you achieve higher uptime.

  
app-migration-checkmark.png Avoid vendor lock-in

Portability across clouds means you’re never locked into a single vendor.

  
78%
of companies planning to develop apps in the next year are designing at least one of those apps to be cloud-native.
IBM
OUR APPROACH

Why CBTS?

CBTS application experts have helped hundreds of organizations realize their modernization goals by:  

  • Accelerating rollouts of new application features and functionality.
  • Supplementing in-house AppDev staff with lower-cost offshore or nearshore resources.
  • Increasing application speed and reliability.
  • Addressing security vulnerabilities and optimizing security protocols.
Assess
  • Understand current application environment.
  • Determine business objectives and goals.
  • Map individual workloads to an optimal cloud environment.
Modernize
  • Refactor existing applications or develop cloud-native ones.
  • Supplement in-house AppDev staff with lower-cost offshore or nearshore resources.
Deploy
  • Deploy Platform as a Service with microservices.
  • Accelerate rollouts of new application features and functionality.
Automate
  • Automate infrastructure scalability.
  • Real-time, demand-based billing in milliseconds.
  • Customized microservices dramatically reduce cost.

Managing the ever-emerging vulnerabilities of legacy applications is a constant struggle. But customized applications made specifically for your business can reinforce your data security system. They are built to be cloud-native and in compliance with all regulations, which enable the protection of mission-critical data, and reduce the chances of compromise.

“Cloud-native means embracing many independent functions and processes across the Cloud to maximize efficiency. Plug in concepts like DevOps and automation with cloud-native and you’ve got a real game changer.”
Speaker_Chad Stansel

Chad Stansel

Sr. Strategic Business Consultant

CBTS SOLUTIONS 

CBTS application development portfolio

CBTS offers solutions for creating applications and can provide global resources depending on your needs and budget.

  • Cloud-native application development
  • Mobile application optimization
  • Hybrid cloud application readiness
  • Well-Architected Framework
  • Containers & orchestration
  • UX design
  • No and low-code app dev
  • Infrastructure as code
  • QA services
  • CI/CD pipeline
  • Governance, risk, and security protocols

Technology we use

Mobile development
Picture11
Web development
Picture2.png (1)
Picture3.png
API/integration
Picture4.png
E-commerce/CMS
Picture6.png
Project management/collaboration
Picture8-480x91
Quality assurance
Picture10.png
Picture11.png
PARTNERSHIPS

Long-standing strategic partnerships with industry leaders

aws-logo.png
By combining our deep industry knowledge, technology skills, and experience with AWS, we can deliver an integrated approach to accelerate our client’s journey to the Cloud.
microsoft-solutions-logo.png
As a Microsoft Gold partner for over 16 years, CBTS leverages the power of Microsoft Modern Workplace, Data and AI, and Azure Cloud to enable business transformation and solve our clients’ most important problems.
gcp-logo-1.png
As a Google Cloud partner, we collaborate with certified experts worldwide to help our clients transform through automation, analytics, artificial intelligence, and machine-based learning.

Aligning cloud-native dev with business objectives

Cloud-native goes beyond simple cloud migration. It involves leveraging the infrastructure and services offered by the Cloud to fuel digital transformation, enhance agility, and create business value. CBTS cloud-native application development can help you understand your current environment and provide recommendations on where your business can benefit the most from modernizing the applications with the most significant impact on your bottom line.
Learn More About Business Outcomes

Cloud-native development prioritizes digital services as a driver of business growth, emphasizing the ability to deliver customer-centric applications quickly.

 

Case studies

National-Pharmacy_Logo_300px
Our client is a national pharmacy franchise founded in 1963 with more than 9,800 retail locations across the United States.

Problem

Like many retailers, RX National Pharmacy had launched several digital transformation initiatives that all hinged on a shift to an “Extreme Programming (XP)” methodology to improve the quality and responsiveness of its applications. However, its current development team did not have the skills or bandwidth to meet its goals. The company sought a technology partner to help expedite this shift with development assistance and training.

CBTS solution

CBTS XP-certified developers worked alongside the client’s developers using a paired programming model. On-site training ensured the client’s developers were operating at a high level.

Outcome

The client is now executing its strategic IT goals to meet the digital demands of its customers.
FAQs

Top 5 questions

How can I ensure data is used effectively for business decisions? Establish a clear data strategy that aligns with business goals. This process involves collecting relevant and high-quality data, analyzing it to extract actionable insights, and fostering a data-driven culture within the organization. Additionally, utilizing appropriate tools and technologies for data visualization and interpretation can enhance decision-making processes. Regularly reviewing and updating data practices will also help maintain effectiveness over time.
How do I make data accessible and understandable to all users, including those without technical expertise? Straightforward business intelligence tools can create easy-to-understand visuals in a low-code/no-code environment.
How do I enable self-service analytics while maintaining data governance? Data management solutions, such as Microsoft Fabric, are enabled with a streamlined dashboard that keeps your KPIs and governance metrics in one place. Additionally, you can securely deploy an LLM to unlock enterprise search and analysis of all your data.
How do I track the impact of data on business outcomes? By focusing on outcomes, CBTS helps build the business case for analytics initiatives within a company—demonstrating early wins that justify further investment. This outcome-driven approach ensures that the data analytics program is not just a tech upgrade, but a strategic initiative yielding tangible ROI. With data visualization tools, you can gather tangible insights about business operations and communicate them in a compelling way. Perhaps the best measure of data analytics ROI is sales, as nearly 60% of businesses see increased income from real-time insights.
How do I build a data-driven culture within my organization? A Forbes survey found the main challenge to becoming data-driven was not technology (~8%) but people, process, and culture (>92%). We offer extensive support—including user training, documentation, and ongoing coaching—to ensure clients can use and sustain analytics programs. We also provide 24×7 monitoring and management—crucial for companies with small IT departments—handling maintenance, performance tuning, and analytics operations as a service. This frees up client personnel to focus on insights rather than system management.
 What is Lorem Ipsum? Lorem Ipsum is simply dummy text of the printing and typesetting industry.

Schedule a complimentary 30-minute discussion with a CBTS solution consultant

Talk to one of our experts today to see how we can help your organization supercharge your company’s network, communications, and overall efficiency.