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Relationships that last. Results that endure.

CBTS helps organizations build technology foundations they can depend on — not just for today’s demands, but for whatever comes next.
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About Us -AI-ready technology foundations (1) (1) (1)

We partner to build stronger, AI-ready technology foundations

National scale. Local expertise.
Top technical talent that delivers.

For more than 30 years, CBTS has been designing, building, and operating resilient technology foundations for mid-market and enterprise organizations across North America. Today, CBTS and our OnX Canada division serve more than 3,000 clients, with expertise spanning AI, data, applications, cloud, networking, digital workplace, and cybersecurity.

 

 “We deliver at Fortune 100 scale — with the local presence and client

relationships to make every engagement feel like your team, not a vendor's.” 

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Kristin Russell

 Chief Executive Officer 

Our Core Purpose

We make our clients heroes by designing, building, and operating technology foundations that power growth and innovation.

What we bring to the table

Deep regional roots and full-stack capabilities to handle complexity at enterprise scale.

Enterprise scale with real flexibility

Most organizations outgrow their technology partners before they outgrow their technology. CBTS is built to scale with you. We offer the breadth of capability and depth of resources to handle complexity at any size, without the rigidity that usually comes with it.

Deep expertise, reliably delivered

Knowing the answer isn’t enough. CBTS combines technical depth across every major solution area with the processes, people, and accountability to deliver on what we promise. And we do so consistently, not just on the first engagement.

Partnership that goes the distance

Technology needs change. Business priorities shift. You need a partner that stays by your side when they do. With average client tenure of 15+ years, CBTS is built for the long term. No matter what challenges arise, we stay invested in your business outcomes.
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Stronger foundations for an AI-first world

CBTS Forge AI is our end-to-end framework for helping organizations cut through the noise and build the strategy, data foundation, and infrastructure they need to make AI work. 

Core values

Our core values are not just guiding principles but the driving force behind our vision to help clients achieve successful and measurable outcomes. These values shape our actions and decisions each day, ensuring that we consistently deliver high-quality solutions and exceptional service to our clients. 

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Industry-leading

technical

certifications.

CBTS holds more than 2,500 technical certifications — including a growing portfolio of AI-specific credentials and partnerships with the world's leading AI innovators.

Get the highest tier of vendor support, early access to emerging platforms, and engineering teams with hands-on expertise across the world's most advanced AI solutions.

Strong relationships with industry-leading partners

 View our partners  ⟶  

Don’t take our word for it

“I love the creative, tailored solutions that are delivered in a consistent and reliable way while always doing what it takes to make things right.”

Chief Technology and Information Security OfficerFinancial Services / Banking

“My team at CBTS have been trusted partners for a long time. They provide excellent technical support and pre-sales work. Their breadth of knowledge and ability to bring in the right resources have helped us steer our technology into the future.”

Managing Director, CISO, Head of TechnologyPrivate Equity / Financial Services

“CBTS treats us like a partner and not just a customer. The technical expertise is next to none and the relationship management is some of the best I have experienced.”

Director, Telecom and Architecture ServicesHealthcare

CBTS by the numbers

82 NPS, consistently 20+ points above industry benchmarks
3,000+ Clients across North America
800k+ Managed endpoints
300+ Technology partnerships — vendor-agnostic by design

We meet you

where you are

Whether you need a full lifecycle partner or targeted expertise to fill a specific gap, CBTS flexes to fit your situation. We ask questions before we propose solutions. We tell you when something isn’t the right fit. And we stay accountable long after the engagement ends. 

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Straight talk from a trusted partner

Clear thinking on AI, security, cloud, infrastructure, and the decisions that determine whether technology delivers or disappoints.
Our History

Creating strong foundations for 30+ years

CBTS was founded in 1994 as a technology arm of Cincinnati Bell. Our early focus on communications infrastructure gave us more than a decade’s head start in managing complex, enterprise-scale networks. Over the years, we expanded our capabilities, deepened our technical bench, and grew our reach. The acquisition of OnX extended our footprint into Canada. Investments in software-defined wide area networking (SD-WAN) and network as a service (NaaS) put us at the forefront of infrastructure modernization.

Today, a growing practice in AI, cloud, and application development reflects where we’ve been headed all along: helping organizations build technology foundations that are ready for whatever comes next.

Let’s build something that lasts.

If you’re looking for a technology partner that will stay invested in your success, we’d like to talk.