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Cybersecurity

Managed Detection & Response

A fully staffed SOC at your service

SOC-driven detection and response across endpoints, network, identity, cloud, and emails, backed by experts who cut through alert noise and elevate what matters.
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Attackers don’t work 9 to 5

Most organizations don’t have the headcount, budget, or appetite to staff a 24x7 security operations center. But threats don’t stick to business hours. Ransomware lands at 2 a.m. on Saturday, or phishing campaigns hit inboxes over holiday break. For many organizations, security “solutions” have become a problem as they generate thousands of alerts a day. Without analysts who know what to escalate, alert fatigue sets in and real threats slip through.

What’s needed is a layer most internal teams can’t build themselves: 24x7 monitoring, expert human judgment, and technology to detect what matters before it becomes an incident.

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The CBTS approach

A SOC built for coverage and context

The CBTS Security Operations Center delivers continuous monitoring backed by an intentional combination of AI analysts and senior human analysts who operate in tandem to understand your environment, your business, and the threats most likely to target you. We triage and validate alerts, escalating only what your team needs to act on.

Our approach combines four elements:

  • Continuous monitoring, with 24x7 coverage across endpoints, network, identity, cloud workloads, and email backed by SIEM, EDR, and XDR platforms tuned to your environment.

  • AI & Human analysts work together to leverage what each does best. AI to automate investigation and senior analysts who apply context that automated tools lack. The result: fewer false positives, faster validation, and escalations your team can trust.

  • Active response to real threats, including isolating endpoints, blocking accounts, and coordinating with your team on next steps.

  • Continuous tuning to refine detection logic, suppress recurring noise, and adjust thresholds. The longer we run, the smarter the SOC gets about your business.

This is detection as a discipline rather than a data feed.

Managed Detection & Response capabilities

CBTS Managed Detection & Response watches the entire environment to ensure
any threat actor that slips through the cracks is caught in the earliest moments.

Managed Email and Collaboration Protection


Proactive filtering, threat detection, and incident response for the communication channels used every day. Our managed email and collaboration protection blocks phishing, business email compromise, and malware before they reach inboxes. It also gives your users the training and reporting tools to flag what gets through. Coverage spans Microsoft 365, Google Workspace, Slack, Dropbox, Teams, Box, G-suite, Sharefile, and hybrid environments, with reporting that supports both operational visibility and compliance obligations.

SOC Managed Detection and Response (SIEM/EDR/XDR)


24x7 monitoring by experienced security analysts using SIEM, endpoint detection and response, and extended detection across hybrid environments. We collect, correlate, and analyze telemetry from endpoints, network, identity, cloud, and SaaS. Using up-to-date threat intelligence, we then validate, prioritize, and escalate threats with the context your team needs to act. Active response capabilities include endpoint isolation, account containment, and coordinated incident handoff.

Where to start

Advisory engagements

A CBTS advisory is a time-bound, fixed-fee engagement designed to give you a clear answer to a specific strategic question — fast.  

AI & Data Maturity Assessment

Best for organizations that want a clear, third-party read on where they stand on AI and data readiness and where to focus first.

You walk away with: 


  • Current-state assessment across both AI and data dimensions
  • Gap analysis against industry benchmarks and your own stated AI ambitions
  • Prioritized list of foundational gaps to close before scaling AI investment
  • Short-form executive readout deck for leadership alignment
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What success looks like

Disciplined detection and response drives tangible improvements for your organization.

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Reduced risk

Detect and contain threats before they become breaches. Compress the time between intrusion and response, which is the single biggest variable in incident cost.

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Improved productivity

Stop drowning your team in alerts that don’t matter. Free internal staff to focus on engineering and strategic work.

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Operational excellence

Compliance-ready monitoring, reporting, and documentation is available around the clock. Replace gaps and guesswork with a SOC discipline that scales with your business.

“You can’t AI your way out of a weak foundation. If your data is wrong, AI proliferates that bad data faster than anything we’ve seen before. If you access controls are loose, AI exposes that gap at machine speed.”

Chris Debrunner

Chris DeBrunner

CISO, CBTS

Don’t take our word for it

“I love the creative, tailored solutions that are delivered in a consistent and reliable way while always doing what it takes to make things right.”

Chief Technology and Information Security OfficerFinancial Services / Banking

“My team at CBTS have been trusted partners for a long time. They provide excellent technical support and pre-sales work. Their breadth of knowledge and ability to bring in the right resources have helped us steer our technology into the future.”

Managing Director, CISO, Head of TechnologyPrivate Equity / Financial Services

“CBTS treats us like a partner and not just a customer. The technical expertise is next to none and the relationship management is some of the best I have experienced.”

Director, Telecom and Architecture ServicesHealthcare

Explore the full Cybersecurity portfolio

A connected set of services across the Prevent, Detect, Respond, and Assure lifecycle, designed to work together as your security program matures.

Related insights 

Frequently asked questions 

What’s the difference between SIEM, EDR, and XDR? SIEM (Security Information and Event Management) collects and correlates log data from across your environment, including firewalls, servers, applications, and cloud services, to surface anomalies and support investigation and compliance. EDR (Endpoint Detection and Response) focuses specifically on endpoint activity, using behavioral analysis to detect threats that bypass antivirus and enabling rapid containment. XDR (Extended Detection and Response) unifies telemetry across endpoints, network, identity, email, and cloud into a single platform with coordinated detection logic. CBTS MDR uses all three layers, with SOC analysts correlating signals across them to surface real threats faster than any single tool could on its own.
How does CBTS reduce alert fatigue? CBTS reduces alert fatigue in two ways: tuning and triage. We tune SIEM, EDR, and XDR platforms to your environment, suppressing the noise that creates fatigue in the first place (e.g., known-good behaviors, expected administrative activity, and business-specific patterns). We also triage every alert that does fire, applying analyst judgment before anything reaches your team. The result is fewer escalations, but every escalation is real and actionable.
What’s included in Managed Email Protection? Proactive filtering against phishing, business email compromise, malware, and impersonation attacks; quarantine and review tooling for end users and administrators; threat intelligence integrated into detection logic; user awareness reporting; and incident response when a malicious message gets through. Coverage spans Microsoft 365, Google Workspace, and hybrid email environments, with reporting that supports operational, executive, and compliance audiences.
How does the CBTS SOC handle hybrid and cloud environments? Hybrid is the default. Our SOC ingests telemetry from on-premises, cloud, and SaaS environments, including AWS, Azure, GCP, Microsoft 365, Google Workspace, and major SaaS platforms, and correlates activity across all of them. We map detection logic to the unique threats and behaviors of each environment, then unify findings into a single view your team can act on. Adding a new cloud workload or SaaS platform doesn’t require standing up a separate monitoring stream.
Can we integrate our existing security tools with CBTS MDR? In most cases, yes. CBTS Managed Detection & Response is designed to work with the security investments you’ve already made. We support major SIEM, EDR, and XDR platforms, integrate with identity providers, and ingest telemetry from third-party tools that have meaningful detection value. We’ll evaluate your current stack as part of onboarding, identify what to keep, what to consolidate, and where to add coverage. Ultimately, we build an integrated detection environment around what’s already working.

Detect what’s real. Respond before it spreads.

Cut through alert noise, surface real issues, and respond with speed and confidence.