Consulting & Professional Services for the work that matters most

consulting typically refers to advisory and project-based engagements with defined deliverables and outcomes, while staff augmentation provides specialized personnel to work alongside an internal team on an ongoing or project basis.

In CBTS Consulting & Professional Services, outcome-based engagements scope a specific project — a cloud migration, a security assessment, an application build — and execute to a defined result. Specialized talent solutions place a CBTS engineer within a client’s team to fill a skills gap or expand capacity, without the overhead of a permanent hire. Both models are available independently or in combination, depending on what the situation requires.

Every CBTS Consulting & Professional Services engagement follows our four-step methodology: Assess, Design, Deploy, and Operate.

During the Assess phase, we work backwards from the business goals and objectives to better understand the challenge at hand and the value it provides to the business. We evaluate the current state through this lens to provide experienced guidance regarding potential paths forward to deliver technology solutions to achieve the desired outcomes. The Design phase provides a deeper analysis based on the preliminary discovery against which we provide a low-level solution design, architecture and implementation plan. During this phase, we prove out what was identified in the discovery and translate into real-world execution. Our Deploy phase is undertaken by our capable engineers certified in the relevant domain in which they deliver. Working side-by-side with our client’s team, we deliver to the specified design and plan with full change control and documentation throughout. Where applicable, the engagement transition to the Operate phase, either transitioning to the client’s team for ongoing management or to CBTS as part of a managed services engagement providing our clients with the ability to prioritize their resources for the innovative and needle-moving initiatives.

Yes, CBTS Consulting & Professional Services are vendor neutral by design, meaning recommendations are based on what’s right for the client’s environment rather than on vendor incentives or preferred partnerships.

CBTS works with more than 800 technology vendors and holds certifications across all major platforms. That breadth, combined with a deliberate vendor-agnostic policy, means clients receive guidance that reflects their actual needs — not the solution that’s most convenient or profitable for CBTS to recommend.

IT staff augmentation is a model in which an organization supplements its internal team with external specialists on a defined or ongoing basis, without making a permanent hire.

It makes sense when an organization has a skills gap that would take too long or cost too much to fill through traditional hiring, when a specific project requires expertise the team doesn’t have in-house, or when the internal team is at capacity and adding headcount isn’t feasible. Through specialized talent solutions, CBTS places certified engineers and specialists directly within client teams. CBTS handles sourcing, onboarding, and management, and the client gets a resource ready to contribute from day one.

CBTS handles consulting projects across AI and data, application development, cloud, digital workplace, network and infrastructure, and security.

Common project types include cloud migration and implementation, network design and refresh, AI readiness assessments and strategy, application development sprints, security risk assessments and remediation planning, technology roadmap development, and digital workplace optimization. CBTS also conducts technology assessments as standalone engagements — helping organizations understand their current state before committing to a larger initiative.

CBTS brings something most advisory firms cannot: decades of hands-on experience building, managing, and securing the infrastructure our clients depend on every day.

Our roots are in network, telco, infrastructure, and security - environments where reliability is non-negotiable and operational depth matters. That foundation means our consultants are not working from theoretical frameworks. They are drawing on the same knowledge base as the engineers who will implement the solution. Strategy and execution are never separated because at CBTS they have always been the same team.

For our clients, that translates into real outcomes. Faster time to value because there is no handoff gap between assessment and implementation. Lower risk because the team that designs the solution understands the environment it will run in. And the ability to do more with existing infrastructure rather than replace it, which protects capital and accelerates return on investment.

As our clients move into AI, that foundation becomes an even greater advantage. AI at enterprise scale requires real-time data delivery, secure environments, and infrastructure that can support it. We already know the environments our clients operate in, which means we can move faster and with greater confidence than firms entering at the application layer.

With 2,300 plus certifications and relationships across 300 plus technology vendors, CBTS combines the strategic perspective of a consulting partner with the implementation credibility of a team that has been delivering outcomes in your environment for years.

The result is advice you can act on and a partner who stays with you through execution.